We help you securely and effectively leverage the information in your internal networks so you can delight the caller with premium
customer services. Soleo’s open, standards-based, yet custom-built applications, ensure the delivery of a revenue-generating solution.
We use industry-standard markup language technology, which means you can introduce new services or make changes easily with common Web-based techniques.
Soleo provides next-generation applications without the difficulties of traditional network integration complexities.
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Directory Services Suite – offers the kind of information services your customers expect, going beyond just traditional Directory Assistance Services to include Enhanced Directory Assistance Services, such as Business Category Search and Driving Directions. All of our Directory Services are accessible as voice applications, Web applications, and SMS mobile-originated applications. Intercept Services – offers a comprehensive range of new features, such as Split Referrals, Business Advertising, Custom Announcements, Automated Call Completion, and Intercept Transfer to Free DA. Toll & Operator Services Suite – offers the customer a highend touchpoint experience, such as Three-way calling, Conference Calls, Speed dialing, Carrier Transfer and Emergency Transfer, Ringback calls, DA Transfer Calls, Pre-paid and coin calls, and FAQ calls. |
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