The Soleo Service Request Platform™ is a robust, standards-based VoIP framework that delivers automated and agent subscriber services.

It’s a framework that lets you easily introduce new services without having to replace your existing network infrastructure. It links Web-based automation and information delivery technology to the most advanced protocols in today’s networks. The key to our technology offering lies in our ability to integrate traditional and next generation networks using the same gateway infrastructure.

A software-based solution, the Service Request Platform™ is an open, scalable framework that provides:

Extensive interface capabilities to connect with legacy and next-generation networks.

An open and extensible applications development environment based on industry-leading Web standards.

The ability to seamlessly pass call context information from either internal or external sources to the caller through agent handling or automated techniques.

Multi-level security agents that control how and when network resources are made available to applications.

Administrative services with real-time service and force management support.

Flexible billing options that allow for pricing at different service levels.